Delivery Policy

We ship Australia wide and to some International locations (please contact us for international shipping quotes)

Item(s) are dispatched from Pakenham 3810, Victoria.

Item(s) will be shipped out within 1-2 business days once payment clears and providing we have suitable stock in our warehouse and we have clear delivery details from our customer.

Most items are sent via Australia Post eParcel Standard delivery service. Tracking information will be available for all eParcel items.  Please allow approximately 2 to 10 working days for Standard Service deliveries.  WA & NT & some Regional areas can take up to 15 working days.  Please check the tracking information from the Australia Post website or please contact us at if you have any concerns or questions.

Smaller items (500g or less and no thicker than 20mm) are sometimes sent via Australia Post Large Letter Standard Service.  These items do not have Tracking.

Signature on Delivery is requested on all eParcel deliveries.  If you are not home when delivery is attempted please check if an 'Item Awaiting Collection' or 'Safe Drop' card has been left in the letterbox.

We will choose the best Freight Service from Australia Post, Couriers Please, Sendle, Direct Freight and Toll Express according to your location and item specifications.

For some bulky heavy items, we use a Courier service and will require a physical address.  We will not be able to ship your item/s to a P.O. Box.

Items are sent without postage insurance. If you would like postage insurance (for loss or damage in transit) please let us know. If postage insurance is not taken and items get damaged in transit, we will be unable to replace the item.

Please contact us at if you have any questions regarding delivery.